our delivery methods
Click & Collect delivery
- In-store : free all year long
Delivery between 5 to 8 business days
Home delivery
- Standard : CHF 6.95
Delivery between 5 to 8 business days
- Express : CHF 12.95
Delivery up to 3 business days
How to return a product
In-store return
You can return your web or store purchase in our stores up to 30 days after buying it, it's free !
Do not forget to show your bill and tagged product, unworn and unwashed.
Be careful, a product bought in store can only be returned in store. We cannot accept any postal return.
Postal returns
Psst ! Only web orders can be returned through post up to 30 days after purchase. Return fees are at your expense.
To make a return, it's easy !
1. Print and place your bill inside the package ;
2. Go to your post office, frank your package, stick your label on the package and post it !
Refund will be confirmed by email within 2 weeks.
Our return adress is :
Entrepôt UNDIZ (service retour)
ZAC Paris Oise
Bâtiment D
Avenue de Madrid
60126 Longueil-Sainte-Marie
France.
For more details, do not hesitate to contact us via our contatc sheet, we will be delighted to help.
Undiz loves you ❤