EXCHANGE AND REFUND CONDITIONS

At Undiz, you can exchange or request a refund for articles purchased.

As from the order date, your have 30 days to return articles (unworn, in their original packaging and with the label attached).

RETURNING ARTICLES TO OUR UNDIZ WAREHOUSE

You can return articles directly to our warehouse by post.


You will be responsible for paying return shipping costs unless the return is due to an error made by us.


Articles must be accompanied by your invoice (available under “my account/ my orders/ track my order/ print invoice”).


If you return articles to our warehouse, only a refund is possible (not an exchange).


Return address:

 

UNDIZ(Service retour)
ZAC Paris Oise B‚timent D
Avenue de Madrid
60126 Longueuil-Sainte-Marie
FRANCE

 

We recommend that you keep the proof of postage given to you by the carrier.


Upon receipt of your parcel by our teams, we will verify the content and issue a refund within 72 hours.


For any other questions contact: undiz@global-e.com

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