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current issues
*For technical reasons, delivery tracking is not available if your package has been prepared in a store or if it's sent in several packages.
Orders placed from Monday through Friday are usually processed within a maximum of 72 hours. This means that it's prepared, checked, packaged, postmarked and delivered to the carrier you have chosen. Orders placed on weekends are given priority on the next working day.
However, due to the current measures in place, preparation times may be slightly longer. Don't worry, you'll be notified by email as soon as your order is shipped, and you can track your delivery from your int.undiz.com account or via the tracking link that's provided.
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In the event of a guest order, please contact Customer Service directly by clicking on "Contact-us"
Please note that during sales, Black Friday, Cyber Monday or other promotional offers, this service is unavailable.
To ensure that this type of request is dealt with quickly, we advise you to contact us via Messenger!
Please note that during sales, Black Friday, Cyber Monday or other promotional offers, this service is unavailable.
Contact-us!