FAQ
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What are the delivery times ?
Our teams are working hard to reduce your waiting time and deliver your parcel within 3 to 6 days on average. However, given the number of orders to be prepared, it is possible that your order will take a little longer than expected to be delivered. Don't worry, an email will be sent to you as soon as your parcel leaves our warehouse so that you can track its progress.
How can I track the progress of my order?
Go here to track your package. You will need to fill in your order number and your email address. You will have access to your delivery tracking in real time.
How do I contact undiz customer service?
Our customer service is available from Monday to Friday from 9:00 am to 5:00 pm by email via the contact form you can find here.
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Contact-us!
Contact-us!
Our customer service is available from Monday to Friday from 9:00 am to 5:00 pm by email via the contact form you can find here.
